Let’s be honest, no one really enjoys the clean-up aspect of Airbnb after a guest has departed. Finding blood on your sheets in your Airbnb is no exception.
A host recently expressed his confusion on our Facebook Group upon finding blood all over his property. Not just on the bed sheets, but also towels, blankets, and even the walls. He was confused as to what to do. Should he charge a premium cleaning fee? Mention it in a review? Clean it up and move on? These are all great questions, so let’s take a look at what to do when you find blood on the bed; how to deal with it in regards to the guest and how to clean it up.
The blood could be from a whole range of reasons, and some more personal than others. This is why it is particularly important to treat this situation with the utmost care and respect. From when this question was proposed on our group until now, there have been many responses with different opinions. None of which are necessarily right or wrong.
Some hosts have said to simply clean up the mess and move on. Yes, it isn’t an ideal situation at all, but there is no point getting upset about it, especially if you need to hurry and clean up before your next guests. They suggested putting yourself in the guests’ shoes and consider how you would like the situation to be handled.
Other hosts have suggested that guests are responsible for their own clean up, especially in a situation like this. They went on to say that in this particular instance, the guest (male) had his girlfriend over. Some people said that guests are responsible for any of their guests. Some of them thought it was especially bad because the guests didn’t mention anything. Even if the reasons are a little bit personal, a little note to let the host know would be sufficient. As a result, hosts who mentioned this said to charge the guest an extra fee for cleaning.
Making yourself aware of the Complete Airbnb Cleaning Checklist will make things much easier for you as the host. It will allow you to know what to look out for and how to handle these situations.
Obviously no host wants to have to deal with cleaning blood out of their sheets, but sometimes there is no choice. Blood can be removed in several easy ways. Two of them are listed below:
No host wants to find blood on their sheets, but it does happen. Guests are human, and humans come with all sorts of bodily fluids that may need to be removed from items used during their stay. This is why it’s so important to carefully clean your listing after each guest.
The situation our Facebook commenter asked about seems to be a little bit personal, so the best advice may be to clean it up using one of the methods above and move on. It is quite likely that the guest did not say anything as they didn’t want to be embarrassed. On the other hand, it would have been ideal for the guest to let the host know what has happened.
If you don’t want to clean the sheets for any reason; perhaps for the risk of disease, purchase some new sheets and throw the bloody ones away. In a personal situation like this, it may be more work than it’s worth to contact the guest and organize an extra fee, so either clean the sheets or buy new ones, and then just move on to the next guest!
Jake Leavy has worked in the content industry for 8+ years. Travel writing has been his main focus, however, he also has luxury hotel management experience under his belt. He has traveled to over 50 countries and loves immersing himself into different cultures. Jake combines his passion for travel and hospitality experience to offer hosts tips and tricks to improve their business.